Home > Website Policies
Updated On:28/09/2023
Website Policies


Material featured on this site may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material does not extend to any material on this site which is identified as being the copyright of a third party. Authorization to reproduce such material must be obtained from the copyright holders concerned.


Links to external websites/portals:

At many places in this website, you shall find links to other websites/portals. The links have been placed for your convenience. Oil India Ltd. is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this Portal should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

Links to Oil India Ltd.-Website by other websites:

We do not permit our pages to be loaded into frames on your site. The pages belonging to this site must load into a newly opened browser window of the User. However, we would like you to inform us about any links provided to this Portal so that you can be informed of any changes or updates therein.


Oil India Ltd-Website does not automatically capture any specific personal information from you, (like name, phone number or e-mail address), that allows us to identify you individually.

If the Oil India Ltd -Website requests you to provide personal information, you will be informed for the particular purposes for which the information is gathered and adequate security measures will be taken to protect your personal information.

We do not sell or share any personally identifiable information volunteered on the Oil India Ltd -Website to any third party (public/private). Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We may gather certain information about the User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.


The content to be published on the website is contributed by the Content Manager in a consistent fashion to maintain uniformity and to bring in standardization. In order to present the content as per the requirement of the viewer, the content is categorized and to retrieve the relevant content efficiently, and the content is contributed to the website through a Content Management System which is web-based having a user-friendly interface.

Once the content is contributed, it is approved and moderated prior to being published on the Website. The moderation could be multilevel and is role-based. If the content is rejected at any level, then it is reverted to the originator of the content for modification.

Sl.No. Content Element Contributor/Moderator/Approver
1About UsPublic Affairs Department of OIL
2Online Web Applications User Departments of OIL
3AnnouncementsPublic Affairs Department of OIL
4Publications Public Affairs Department of OIL
5Contact Details Public Affairs Department of OIL
6Tenders /Recruitments User Departments of OIL


All possible efforts need to be taken to keep the content on the Website current and up-to-date. This Content Review Policy defines the roles and responsibilities of the website content review and the manner in which it needs to be carried out. Review Policies are defined for the diverse content elements.

The Review Policy is based on different type of content elements, its validity and relevance as well as the archival policy. Gives below is the essential Content Review Policy for OIL’s website:

  • The entire website content would be reviewed for syntax checks once every year by OIL’s website team.
  • Data pertaining to major events would be updated as and when such events take place.


The content components are created with metadata, source and validity date. Validity of some of the components may not be known at the time of creation. Such content is treated as perpetual and the validity date shall be ten years from the date of creation. The content shall not be displayed on the Website after the validity date.

Some of the short-lived content components like tenders etc. will not have any relevance on the website after the event or intended purpose. The content components like documents, reports, may be archived based on the merit of the document concerned as decided by the website team of OIL.

The content is normally reviewed at least two weeks prior to the validity date and if required revalidate the content and modify the validity date. If content is not relevant, then the content is archived and no longer published on the Website.

Sl.No. Content Element Entry Policy Exit Policy
1News Normally at the end of 3 monthsArchived perpetually and can be retrieved as and when required
2Tenders 1 year from last date of amendmentArchived for 3 years
3OIL’s Announcements Normally at the end of 3 monthsArchived perpetually and can be retrieved as and when required
4Financial results Normally after 10 yearsArchived perpetually and can be retrieved as and when required


Physical Security

Our servers are located in a secure hosting facility by National Informatics Centre.

Data Quality and Access

OIL takes all steps possible to ensure that the data on the website is accurate. In case something is found to be inaccurate, effort will be initiated to correct the same at the earliest possible. The information contained on the OIL website is subject to change without prior advance notice.

Data Security and Back-up

OIL website is being maintained by a team of IT Engineers from OIL and 3rd party vendor. The OIL website is placed in protected zone with implementation off firewalls and IDS (Intrusion Detection System).

The site has been audited for website security by CERT-IN empanelled agency and has certified to be safe for hosting.

A back-up of website data is automatically and regularly done.


Oil India Limited along with the maintenance agency for the website, will monitor the website periodically to address and fix the quality and compatibility issues namely, performance, functionality, broken links, traffic analysis and feedback from visitors.


Website Designed and Developed by – IT Department, Oil India Limited
Website Maintained by – Planet E-Com Solutions Pvt. Ltd.
Hosted by – National Informatics Centre
Contents provided by – Oil India Limited

Website Information Manager contact detail
Name: Sourabh Kumar Borchetia
Designation: Deputy General Manager – IT
Email: skborchetia[at]oilindia[dot]in

Though all efforts have been made to ensure the accuracy and correctness of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with the Oil India Limited and/or other source(s), and to obtain appropriate professional advice.

Under no circumstances will Oil India Limited be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website.

These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.

The information posted on this website could include hypertext links or pointers to information created and maintained by non-Government/private organisations. Oil India Limited is providing these links and pointers solely for your information and convenience. When you select a link to an external website, you are leaving the Oil India Limited website and are subject to the privacy and security policies of the owners/sponsors of the external website. Oil India Limited does not guarantee the availability of such linked pages at all times. Oil India Limited cannot authorise the use of copyrighted materials contained in a linked website. Users are advised to request such authorisation from the owner of the linked website. Oil India Limited does not guarantee that linked websites comply with Indian Government Website Guidelines. 


Monitoring of defacement of OIL’s website:

OIL’s IT team monitors the website regularly. In case of any eventuality, whoever notices it first shall inform the DGM (IT) on Phone as well as through email. The same will also be informed to NIC coordinator at Ministry of Petroleum and Natural Gas, Shastri Bhawan, New Delhi and CERT-In (Indian Computer Emergency Response Team). FIR may also be lodged about the incident.

Actions to be taken after defacement:

As soon as the IT team at OIL receives information regarding the defacement of the website, the following steps will be taken:

  • 1. Stoppage/ partial stoppage of the website according to the degree of defacement.
  • 2. Analysing log files and troubleshooting the source of defacement and blocking of the service.
  • 3. Analysing type of defacement and fixing it.
  • 4. Restoration of the website data from backup.
  • 5. Fixing of all vulnerabilities on the basis of security recommendations and re-auditing of applications.

  • Contact Details in case of defacement:

    A. Corporate Office, NOIDA

    Sl.No. Contact Person Contact Number
    1ED-CA 0120-2419114
    2GM-IT 0120-2419069

    B. FHQ, Duliajan

    Sl.No. Contact Person Contact Number
    1ED(ES, IC & DOR) 0374-2806311
    2GM-IT 0374-2807120
    3DGM-IT 0374-2807123


    The website is hosted on NIC infrastructure. Hence, the contingency plan in the event of natural disaster/natural calamity will be executed as per NIC guidelines.